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What do I need to do when my knowledge packs are updated?
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KBID
278
Date Created:
2/12/2004
Date Modified:
2/13/2004
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You need to review any new knowledge pack (KP) items that have been created since your last KP update and move the ones you want to share with consumers from "draft" status to "public" status.
To review the newly published items, you can go to the "knowledge search" page, select the "personal finance" category, sort the data by "newness" and select the "draft items only" option from the "knowledge items displayed" dropdown menu. (You must have "publish" authority to do this).
You then must review the items displayed and move any knowledge items you would like to be extended to your consumers from "draft" to a status of "public" (or "private" if you only want staff to view them). You should be able to tell which KP items have been updated based on the value in the "updated" column.
Regarding existing KP items:
The status of these items and any related knowledge items or related links are left as they were before the update. If you are interested in seeing what has been updated, you can go to the "knowledge search" page, select the "personal finance category" and sort the data by "newness" and view items that have been updated in the last 90 days or so.
Related Content
Can I move the knowledge pack items to different categories and if I move them, will you still update the content as appropriate?
How often will the content and calculators be updated? How do the updates impact my links to related knowledge items and other related links?
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What do I need to do when my knowledge packs are updated?
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First Name
Last Name
Birthdate
(mm/dd/yyyy)
Company
WARNING:
Password Security Question
Name of High School graduated from
Last name of favorite teacher
Son's middle name
Daughter's middle name
Pet's name
Square footage of home
First girlfriend's/boyfriend's name
What city were you born in?
On what street did you grow up?
What is your mother's maiden name?
What was your high school mascot?
Password Security Answer
Favorite Color
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FuzeDigital values your privacy and will protect your information. We will not sell or share your information with others.
Your inquiry is being encrypted to protect your privacy.