KBID 94 Date Created: 10/6/2001 Date Modified: 7/19/2010
It’s expensive and time consuming to train staff to become proficient in their jobs. When they leave due to turnover or transfer, they generally take the knowledge they have gained about their job with them.
The “knowledge drain” that occurs when staff leave can be significantly reduced if organizations have the proper systems in place to capture and reuse this knowledge.
The problem with most knowledge sharing and knowledge management systems is that they have been developed by knowledge engineers and are not useable by the people who possess the knowledge you are trying to capture. In addition most knowledge systems are expensive and require significant systems support to install, integrate and maintain.
The Fuze Suite has a strong underlying knowledge sharing foundation but has been designed for use by novice computer users with no training required. The Fuze Suite makes it easy for you to quickly and easily capture and disseminate knowledge throughout your organization.