In its September 27, 2011 article concerning the acquisition of Assistly by, Gartner calls out FuzeDigital as a key provider of social business software in the small to medium business (SMB) market. 

In the article, Gartner states, "...FuzeDigital is part of a new generation of cloud-based customer service applications that harness popular consumer social media. Social media is brought front and center into the contact agent dashboard for SMBs, along with social knowledge..."

For the full article, please see: