We provide you with many different implementation options to seamlessly integrate the Fuze Suite with any public or private Web page. Integration Options | Mobile-Friendly Widgets | GetAnswers Widge t Customer Samples: AAA NCNU | AAA Club Alliance Site | Mobile | Facebook See HELP tab Your logo here... sample integration knowledge base clients info cente  More...

Introduction to FuzeDigital's Community Platform (2:30 Video)

com.fuze.searchwidget.create('6',790,750,'cu','ext',null); .linkState { cursor: pointer; text-decoration: underline; } .popImg { width: 400px !important; float: right; margin: 15px; display: block; box-shadow: 0px 0px 8px #888888; border: solid 2px #fff; } .imgWrapper { float: right; clear: right; margin-top: 0px; min-width: 400px\9; } .imgWrapper img { margin-right: -10px\9; } .multiPopCl .imgWrapper { min-width: 200px\9; } .poppedImg { display: none; /*background: rgba(125, 125, 125, 0.5); */   More...

Yes we do! Fuze has application programming interfaces (APIs) that allow users who have already authenticated themselves using another application to automatically be authenticated in Fuze. The interface does require some work on the non-Fuze web application, but it generally is pretty easy and no sensitive information is passed to or from Fuze that has any potential to diminish the integrity of the other application. For instance, the Fuze single sign-on APIs allow you to provide single si  More...

Several features of the Fuze Suite were developed specifically in conjunction with our credit union clients to make it easier for credit unions to better educate and serve their members. These features include our personal finance knowledge packs and calculators, template process that customizes the categories and content pre-built into every credit union site, and a getting started guide designed specifically for our credit union clients. A side benefit of providing outstanding member service   More...

The Fuze Suite includes a usage analytics module that allows you to quickly and easily analyze consumer usage of your support channels. Using the simple page shown below you can easily create a tab-delimited contact list for use in any campaign management solution such as Exact Target, some MCIF software and Vertical Response. For as little as 1 cent or less per email marketing message sent , campaign management software allows you to easily create graphically rich electronic campaigns using th  More...

Online Help is available to all customers using the Fuze Suite once you are logged in to your CSR site. Just click the HELP link located in the top, center of each page. Click on any of the blue ? s adjacent to many fields and buttons throughout the pages to view specific help articles, too. Our Online Help knowledge base is filled with detailed information and best practices about using the Fuze Suite. Rate and comment on the articles so we can make sure they're addressing your questions  More...

Yes, and we make it easy to manage multiple languages! All public-facing components are table driven and can support any language, including languages such as Chinese and Japanese that require double-byte/unicode support. English, Spanish, French, German, Norwegian, Greek, Dutch, Italian, Swedish and Japanese are just some of the languages supported. We currently support 28 languages, but others can be quickly added and will be supported as warranted by market demand.

The Fuze Suite provides a comprehensive and modular member care solution that provides comparable functionality to any enterprise-grade solution available today, but it costs significantly less , is easier to use and provides specialized functionality that enables an FI to get up and going quickly and to meet the unique ongoing needs consumers demand from their bank, credit union or savings and loan. Below we have identified some of the ways the Fuze Suite has been optimized for Financial Instit  More...

Yes! You have several parameters available to control how pages are presented within Fuze for the Search page, Knowledge Item page and the Ask a Question page. In all instances, the variables are added to the end of the link that is called. Please refer to Online Help KBID 696 or contact us for specifics.