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  • 1. Introduction to FuzeDigital and the Fuze Suite. Views: 996 Public
    Watch this video for an introduction to our company and software, the Fuze Suite Click here for a video that takes a deeper dive into our software.
  • 2. Global Credit Union Takes a Digital Approach to Information Management (NWCUA Article April 2019) Views: 565 Public

    In this article, learn how Global Credit Union, a Spokane, Washington-based credit union with $450 million in assets, manages its organizational knowledge by using the Fuze Suite to benefit members and staff.  


  • 3. What are FuzeDigital's business hours and holidays? Views: 1127 Public
    General Inquirie s : FuzeDigital provides telephone and email support between 9:00 am and 5:00 pm (Pacific Standard Time) Monday-Friday, except on these eleven named holidays: New Year’s Day Veterans’ Day Martin Luther King, Jr.’s Birthday Thanksgiving Day President’s Day The day after Thanksgiving Memorial Day Christmas Day Independence Day December 26 th Labor Day Support will be provided within 8 business hours of contact. FuzeDigital Client s : Be sure to access our  More...
  • 4. What is FuzeDigital's mailing address and phone number? Views: 1103 Public
    Call Us: Local: (425) 649-1246 OR Toll free: 1-866-631-0188 Mailing Address: FuzeDigital 12819 SE 38th St., Suite 505 Bellevue, WA 98006-1326 FuzeDigital clients: Be sure to access Help in the center, top navigation within your CSR site. We monitor our systems 7x24 for availability. fuze digital solutions mailing address phone number email fuze support
  • 5. What is your privacy policy? Views: 1044 Public
    Our privacy policy is intended to define how we protect the privacy of our customers and other users of our technology. All information we collect on our behalf through our Web site and applications is owned by Fuze Digital Solutions and its use and protection is governed by this policy. However, all information collected by our customers using our products is owned by our customers and its use and protection is governed by their privacy policy. We will NEVER share your contact information, or t  More...
  • 6. Looking for online help for the Fuze Suite? Views: 717 Public
    Online Help is available to all customers using the Fuze Suite once you are logged in to your CSR site. Just click the HELP link located in the top, center of each page. Click on any of the blue ? s adjacent to many fields and buttons throughout the pages to view specific help articles, too. Our Online Help knowledge base is filled with detailed information and best practices about using the Fuze Suite. Rate and comment on the articles so we can make sure they're addressing your questions  More...
  • 7. L.A. Financial launches Fuze Suite in just 8 hours! Views: 680 Public
    With a recently expanded field of membership, L.A. Financial Credit Union’s focus on exceptional member service and support meant more than ever. This $368 million credit union based in Los Angeles, CA was also preparing for the inevitable questions from members and staff brought about by a data processing conversion. That’s when they turned to the Fuze Suite for answers. Renee Mackanin, then VP of Marketing, signed and launched the Fuze Suite, branded on their web site as “a  More...
    Credit unions' usage of the Fuze Suite's personal finance knowledge pack content has exceeded 1,000,000 views. Wright-Patt Credit Union, Inc., Ohio's largest member-owned financial cooperative with more than $1 billion in assets, experienced 17,988 views of their articles and associated financial calculators during the first 4 months of 2005. Kathleen Seewer, eCommerce Manager at Wright-Patt stated, “The knowledge packs provide an excellent complement to the other content on our site.   More...
  • 9. Getting to know the Fuze Suite Views: 587 Public
    Check out this video to quickly get specifics on how our patented reputation engine leverages stakeholders across your entire ecosystem to provide better customer care and a whole lot more. Click here to see an online demo for how the Fuze Suite helps you leverage getting social with your support.
  • 10. Bellco and Fuze Collaboratively Create Member Message Center Views: 521 Public
    You’ve Got Mail… Bellco Credit Union and Fuze Collaborate to Release New Message Center for Secure Member Communications SEATTLE, WASH. (July 20, 2006) – Fuze Digital Solutions, premier provider of modular and comprehensive member care solutions, today announced a new Message Center feature developed in concert with Colorado-based Bellco Credit Union ($1.6 billion) as part of the Open Technology Solutions (OTS) partnership. The new Message Center is the first soluti  More...