Watch this video for an introduction to our company and software, the Fuze Suite Click here for a video that takes a deeper dive into our software.

FuzeDigital Named to KMWorld's 100 Companies that Matter Seattle, WA – (March 1, 2013) – KMWorld released its “ 100 Companies that Matter in Knowledge Management ” list today and named FuzeDigital among its elite companies. KMWorld’s 100 Companies that Matter in Knowledge Management is a list compiled by KM practitioners, theorists, analysts, vendors, their customers and colleagues. “We’re appreciative to have been chosen by KMWorld as one of the t  More...

FuzeDigital Plays on Big Customer Service Vendors' Turf Maria Verlengia with CRM Buyer features FuzeDigital and the Fuze Suite in this article. The Fuze Suite is a blending of SCRM and E2.0 technologies, Chuck Van Court, president of FuzeDigital, told CRM Buyer. The community knowledge base, search engine capabilities, the new Fuze Social module, and the ability to support all stakeholders with a single system set the Fuze Suite apart. They have their own little niche, said Brent Leary, cof  More...

In its September 27, 2011 article concerning the acquisition of Assistly by salesforce.com, Gartner calls out FuzeDigital as a key provider of social business software in the small to medium business (SMB) market. In the article, Gartner states, ...FuzeDigital is part of a new generation of cloud-based customer service applications that harness popular consumer social media. Social media is brought front and center into the contact agent dashboard for SMBs, along with social knowledge... For   More...

Check out this video to quickly get specifics on how our patented reputation engine leverages stakeholders across your entire ecosystem to provide better customer care and a whole lot more. Click here to see an online demo for how the Fuze Suite helps you leverage getting social with your support.

FuzeDigital Granted Patent Protecting its Community Knowledge Base Protecting its gamification capabilities to measure and motivate broad stakeholder participation in creating and improving knowledge base content, FuzeDigital announced that it has been granted a patent for its reputation engine . Seattle, WA - FuzeDigital announced today that it received a patent on its online social business software, the Fuze Suite’s reputation engine . The patent includes 42 claims centered on measuri  More...

Fuze Suite Social Business Software Cited as Impressive by Independent Analyst Firm SEATTLE, April 14, 2011 - FuzeDigital today published an independent product review of its recently-launched Fuze Suite™ 8.0 release by former Gartner analyst and founder of ThinkJar Esteban Kolsky . In his analysis, Kolsky concluded that the Fuze Suite 8.0 “is definitely worth evaluation and enhanced consideration when looking for a social business platform . The Fuze Suite combines knowledge sharin  More...

Call Us: Local: (425) 649-1246 OR Toll free: 1-866-631-0188 Mailing Address: FuzeDigital 12819 SE 38th St., Suite 505 Bellevue, WA 98006-1326 FuzeDigital clients: Be sure to access Help in the center, top navigation within your CSR site. We monitor our systems 7x24 for availability. fuze digital solutions mailing address phone number email fuze support

General Inquirie s : FuzeDigital provides telephone and email support between 9:00 am and 5:00 pm (Pacific Standard Time) Monday-Friday, except on these eleven named holidays: New Year’s Day Columbus Day Martin Luther King, Jr. Day Veterans’ Day Presidents Day Thanksgiving Day Memorial Day Day after Thanksgiving Juneteenth Christmas Day Independence Day Day after Christmas Labor Day Support will be provided within 4 business hours of contact. FuzeDigital Client s : Be sure to access   More...

Our privacy policy is intended to define how we protect the privacy of our customers and other users of our technology. All information we collect on our behalf through our Web site and applications is owned by Fuze Digital Solutions and its use and protection is governed by this policy. However, all information collected by our customers using our products is owned by our customers and its use and protection is governed by their privacy policy. We will NEVER share your contact information, or t  More...