Watch this video for an introduction to our company and software, the Fuze Suite Click here for a video that takes a deeper dive into our software.

Call Us: Local: (425) 649-1246 OR Toll free: 1-866-631-0188 Mailing Address: FuzeDigital 12819 SE 38th St., Suite 505 Bellevue, WA 98006-1326 FuzeDigital clients: Be sure to access Help in the center, top navigation within your CSR site. We monitor our systems 7x24 for availability. fuze digital solutions mailing address phone number email fuze support

General Inquirie s : FuzeDigital provides telephone and email support between 9:00 am and 5:00 pm (Pacific Standard Time) Monday-Friday, except on these eleven named holidays: New Year’s Day Columbus Day Martin Luther King, Jr. Day Veterans’ Day Presidents Day Thanksgiving Day Memorial Day Day after Thanksgiving Juneteenth Christmas Day Independence Day Day after Christmas Labor Day Support will be provided within 4 business hours of contact. FuzeDigital Client s : Be sure to access   More...

Our privacy policy is intended to define how we protect the privacy of our customers and other users of our technology. All information we collect on our behalf through our Web site and applications is owned by Fuze Digital Solutions and its use and protection is governed by this policy. However, all information collected by our customers using our products is owned by our customers and its use and protection is governed by their privacy policy. We will NEVER share your contact information, or t  More...

Check out this video to quickly get specifics on how our patented reputation engine leverages stakeholders across your entire ecosystem to provide better customer care and a whole lot more. Click here to see an online demo for how the Fuze Suite helps you leverage getting social with your support.

Online Help is available to all customers using the Fuze Suite once you are logged in to your CSR site. Just click the HELP link located in the top, center of each page. Click on any of the blue ? s adjacent to many fields and buttons throughout the pages to view specific help articles, too. Our Online Help knowledge base is filled with detailed information and best practices about using the Fuze Suite. Rate and comment on the articles so we can make sure they're addressing your questions  More...

Credit unions' usage of the Fuze Suite's personal finance knowledge pack content has exceeded 1,000,000 views. Wright-Patt Credit Union, Inc., Ohio's largest member-owned financial cooperative with more than $1 billion in assets, experienced 17,988 views of their articles and associated financial calculators during the first 4 months of 2005. Kathleen Seewer, eCommerce Manager at Wright-Patt stated, “The knowledge packs provide an excellent complement to the other content on our site.   More...

FuzeDigital Granted Patent Protecting its Community Knowledge Base Protecting its gamification capabilities to measure and motivate broad stakeholder participation in creating and improving knowledge base content, FuzeDigital announced that it has been granted a patent for its reputation engine . Seattle, WA - FuzeDigital announced today that it received a patent on its online social business software, the Fuze Suite’s reputation engine . The patent includes 42 claims centered on measuri  More...

You’ve Got Mail… Bellco Credit Union and Fuze Collaborate to Release New Message Center for Secure Member Communications SEATTLE, WASH. (July 20, 2006) – Fuze Digital Solutions, premier provider of modular and comprehensive member care solutions, today announced a new Message Center feature developed in concert with Colorado-based Bellco Credit Union ($1.6 billion) as part of the Open Technology Solutions (OTS) partnership. The new Message Center is the first soluti  More...

The Fuze Suite Goes Multilingual Seattle, Wash. – (November 28, 2006) – Fuze Digital Solutions ( www.fuzedigital.com ) announced today that the Fuze Suite v6.2 release will enable companies to offer customers its complete customer care solution in their native language. Newly supported languages include Spanish, French, and German. Additional languages, including those requiring Unicode support such as Chinese and Japanese, will be quickly and easily added as required by market  More...