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  • 1. Implementation Options: Views: 2558 Public
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    We provide you with many different implementation options to seamlessly integrate the Fuze Suite with any public or private Web page. Integration Options | Mobile-Friendly Widgets | GetAnswers Widge t Customer Samples: AAA NCNU | AAA Club Alliance Site | Mobile | Facebook See HELP tab Your logo here... sample integration knowledge base clients info cen  More...
  • 2. Introduction to FuzeDigital's Community Platform (2:30 Video) Views: 862 Public
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    Introduction to FuzeDigital's Community Platform (2:30 Video)
  • 3. What are my different options for extending Fuze to my various stakeholders? Views: 9167 Public
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    com.fuze.searchwidget.create('6',790,750,'cu','ext',null); .linkState { cursor: pointer; text-decoration: underline; } .popImg { width: 400px !important; float: right; margin: 15px; display: block; box-shadow: 0px 0px 8px #888888; border: solid 2px #fff; } .imgWrapper { float: right; clear: right; margin-top: 0px; min-width: 400px\9; } .imgWrapper img { margin-right: -10px\9; } .multiPopCl .imgWrapper { min-width: 200px\9; } .poppedImg { display: none; /*background: rgba(125, 125, 125, 0.5); */   More...
  • 4. How a single knowledge base can successfully support all of your stakeholders Views: 569 Public
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    Well-engineered knowledge bases are able to successfully support all your stakeholders in a single knowledge base (KB). Unfortunately, some vendors require you to purchase two or more separate knowledge bases to successfully support your business. Supporting multiple knowledge bases has several negative consequences that may not be immediately obvious: ? Costs you more money to buy multiple pieces of software. Don’t be fooled by the same software being branded differently for internal  More...
  • 5. What is the inbox in the Fuze Suite? Views: 923 Public
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    The inbox in the Fuze Suite provides a secure and reliable place for people internal and external to your organization to view all threaded discussions and messaging, such as responses to inquiries, alerts about new or updated content, etc. People can automatically receive notifications for inbox activity as: text messages to their phone, direct messages to their Twitter account, or email. With our Web Services, you can make it easy for people to see a count of unread messages upon logging in t  More...
  • 6. Does FuzeDigital provide single sign-on capability with other applications like other Web applications, LDAP, Active Directory, Twitter and Facebook? Views: 918 Public
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    Yes we do! Fuze has application programming interfaces (APIs) that allow users who have already authenticated themselves using another application to automatically be authenticated in Fuze. The interface does require some work on the non-Fuze web application, but it generally is pretty easy and no sensitive information is passed to or from Fuze that has any potential to diminish the integrity of the other application. For instance, the Fuze single sign-on APIs allow you to provide single si  More...
  • 7. Tell me more about your patented reputation engine's value and what organizations it is applicable. Views: 844 Public
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    The collaborative potion of our software solution is protected by 52 claims across 2 patents ( 8185405 and 9129128 ) include important protections relevant to any organization with the following circumstances: Organization has content that because of the inherent risk of how it is used, by whom and for what, must go through one or more people (editors) with sufficient knowledge to ensure the content’s accuracy. Organization believes that people internal and external to their organiz  More...
  • 8. What are your knowledge packs all about? Views: 829 Public
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    Our knowledge packs are comprised of broad and understandable personal finance content and calculators. The information contained in the knowledge pack items does not offer advice, but rather provides information relevant to various life events. Each knowledge pack item includes a terms of use link to restrict your liability and help ensure proper usage. Are Fuze knowledge pack items used? You bet they are! Check out the press release covering the fact that the Fuze knowledge packs have be  More...
  • 9. What is the Fuze Suite and how has it been specially enhanced for credit unions? Views: 736 Public
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    Several features of the Fuze Suite were developed specifically in conjunction with our credit union clients to make it easier for credit unions to better educate and serve their members. These features include our personal finance knowledge packs and calculators, template process that customizes the categories and content pre-built into every credit union site, and a getting started guide designed specifically for our credit union clients. A side benefit of providing outstanding member service   More...
  • 10. Does the Fuze Suite support languages other than English? Views: 683 Public
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    Yes, and we make it easy to manage multiple languages! All public-facing components are table driven and can support any language, including languages such as Chinese and Japanese that require double-byte/unicode support. English, Spanish, French, German, Norwegian, Greek, Dutch, Italian, Swedish and Japanese are just some of the languages supported. We currently support 28 languages, but others can be quickly added and will be supported as warranted by market demand.