Your organization has the option to purchase a Fuze Suite license and implement the software on any server, yet most clients choose to take advantage of our Software-as-a-Service (SaaS) model in which we host and maintain the application and clients pay a monthly subscription fee. The SaaS solution offers a lower cost of entry, complete implementation within hours, and the option to forego the service at any time. It is perfect for organizations looking to prove the concept before making a lar  More...

Our system architecture has been designed to allow most modifications and upgrades to occur with no disruption of service. In addition, all maintenance is scheduled during off-peak hours, thus causing little or no disruption to our customers. FuzeDigital hosts our application with MS Azure. Since our inception in 2002, Fuze has had in excess of 99.9% uptime. up-time, downtime, down-time, system availability, guarantees, service-levels, availability

Fuze minimizes the risk of any loss of our customers' data through a combination of disaster recovery processes and system redundancies: We execute nightly off-site backups of all data. We maintain a redundant database server that is synchronized with the primary databases every 5 minutes. Our infrastructure (power, cooling, Internet connectivity, etc.) has built-in physical redundancies and disaster preparedness measures. In the event of a disaster that made your Fuze Suite data unavailable, in  More...

We're proud to be chosen by so many Automobile clubs to use the Fuze Suite for their members, staff and other stakeholders. AAA Arizona was the first Automobile club to use the Fuze Suite in June of 2004. Previously a customer of RightNow for 2 years, AAA Arizona's experience with FuzeDigital can best be captured by this quote: The system has been excellent! The setup and integration was a breeze (especially compared to RightNow). But the biggest 'wins' for AAA Arizona are for   More...

The Fuze Suite is affordably priced based on the size of your organization and usage requirements. For a free, no obligation price quote, please contact us now. Fees, Price

Thanks for your interest in the Fuze Suite. To arrange for your one-on-one demo, just complete this request demo form and someone from the FuzeDigital sales team will be in contact with you. demonstration request appointment sales presentation trial

Fuze welcomes opportunities to partner with companies that provide complementary products or services to the Fuze Suite. Select the link below to see information about our partner programs and to contact us about partner opportunities.

A Service Level Agreement (SLA) is a contract that commits an ASP to a specified level and/or quality of service. To request a copy of Fuze's Service Level Agreement contact us .

Our servers are architected for high performance and able to support hundreds of simultaneous connections. We guarantee a less than 5 second response time for all pages if you have a minimum 128Kbs connection (DSL, ISDN) to the Internet. These metrics are used to ensure that the average load time is within reason for an average user. User response times will vary based on connectivity and network congestion. We monitor all systems to ensure our response times are within reason and to ensure a   More...

The entire Fuze system is backed up nightly to a remote off-site location. Data is also synchronized to a redundant database system every 5 minutes for maximum recoverability.